As a CEO, it’s critical to work closely not only with internal teams but with key customers, partners, and industry thought leaders, according to Dr. Mik Kersten, chief executive of Tasktop. Dr. Kersten’s business helps fill the gap between software development and the people, processes and tools needed to deliver and implement that software. In an interview with CorpGov partner The Native Society, Dr. Kersten also explains the delicate process of pivoting the direction of the business at a time when its finances were very tight, a decision that may have saved the company. The full interview is available here.